COVID-19 update: The delivery might take a bit longer for any international parcels.
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Here are some information about delivery and returns
- The products are sent from The Netherlands within 3 working days (ready-to-ship products) or 5 working days (custom made products);
- The carrier we use is PostNL/DHL (prices below, lower ones are without Track&Trace);
- Current delivery fees:
- The Netherlands: €4.50/€5.75 and orders for and over €35 are free of delivery costs;
- Europe/UK: €9.00/€12.00 and orders for and over €75 are free of delivery costs;
- USA/Canada/Australia: €13.00/€23.00 and orders for and over €150 are free of delivery costs;
- You should receive the order between 3 to 28 days from the shipping date (depends on destination country).
- First, contact us at: email@example.com to inform us about return;
- You have 14 days from the day you receive the parcel to send it back without a reason;
- We accept return of products that are undamaged, unused and in the original package;
- The refund will be made as soon as we receive the product back (no longer than 7 days);
- Discounted, custom made and outlet products are not available for return.
For more detailed information go HERE.